SCHEDULED CONSULTATION
Schedule a short call to discuss mining farm repair needs, onsite dispatch planning, recurring failures, PSU issues, or fleet maintenance options. Calls are structured around your repair request — no cold consultation.
For fastest written coordination: WhatsApp or the Dispatch Intake Form is recommended before scheduling a call. Sending photos, miner models, and fault details in writing reduces call confusion and speeds up dispatch planning.
Written details help us evaluate your service request faster and reduce call confusion. Having this information prepared makes every dispatch call more productive.
Consultation Type
Select the option that best describes your situation. Each call type is optimized for a different service scenario.
For mining farms needing onsite repair planning, recurring failure review, fleet-scale service coordination, or multi-facility deployment scheduling. Best for operations with 20+ affected units or ongoing repair demand.
Book Dispatch CallFor hashboard faults, PSU issues, hydro miner problems, firmware questions, chip-level diagnostic questions, or component-level failure patterns. Best for operations troubleshooting specific technical failures before dispatch.
Book Technical ReviewFor urgent shutdowns, severe hashrate collapse, power surge recovery, or multi-rack failures requiring immediate coordination. If you can send photos and quantities via WhatsApp first, do that before this call.
Book Emergency CallCalls that include prepared technical details are resolved faster and result in more accurate dispatch estimates. Prepare these items before joining.
For urgent shutdowns, severe hash collapse, or mass miner failures — use WhatsApp or the Dispatch Intake Form first if you can send photos, error logs, and affected unit counts quickly. Written details help us pre-stage technician dispatch before a call takes place.
If immediate voice coordination is required and written details cannot be prepared, use the Emergency Farm-Down Call option above. Emergency call scheduling is available for U.S. commercial mining operations experiencing active revenue impact.
For most service requests, sending miner models, fault symptoms, photos, and facility details in writing is faster and more accurate than a phone call. WhatsApp and the Dispatch Intake Form are the recommended first step.